Strategic communications & training
Every branch.
Every role.
Every message, proven.
Operations Genie films your key messages and training, delivers them to every staff member nationwide on web or mobile, and shows you exactly who watched, who understood and where to act next.
The gap
Head office sends the message. Then what?
For any business with people spread across a region or the country, the hardest part of communication is knowing it actually landed.
Slow, costly and impossible to repeat
Flights, fuel, accommodation and days out of the office to brief a handful of branches. Everyone else gets a second-hand version.
Skimmed, forwarded and forgotten
Frontline staff rarely sit at a desk. A circular in an inbox competes with everything else and the detail gets lost on the way down.
You can’t fix what you can’t see
Without data, you only find out a branch missed the new procedure when a customer, an auditor or the till tells you.
How it works
From one recording to proof across the whole country
We handle production, delivery and reporting end to end, so your leadership team only has to show up and say what matters.
Film
Bespoke content shot at your office, branch or store, or on green screen. Feature your executives, regional leaders and subject experts.
- On location
- Green screen
- Multi-presenter
Deliver
Every staff member receives it on a simple web page or a mobile app, with the documents they need attached and ready to download.
- Web
- Mobile app
- Price lists & SOPs
Assess
A short knowledge check follows each message to confirm it was understood. We recommend a minimum pass mark of 80%.
- Quizzes
- Pass marks
- Retakes
Measure
Live results on one dashboard, filtered by province, region, branch, role and department. Spot the gaps and act on them the same day.
- Viewed
- Downloaded
- Passed
Built with brains
See who has seen it, and who understood it
Start with the national picture, then drill down to a single store and a single role. Click any row below to try it.
- 01Viewed. Who opened the message and watched it through.
- 02Downloaded. Who collected the price list, procedure or form you attached.
- 03Passed. Who cleared the knowledge check at your pass mark.
- 04Flagged. Which branches and roles need a follow-up, ranked for you.
| Province | Staff | Viewed | Downloaded | Passed (80% mark) | Status |
|---|
Use cases
One platform for every message that matters
Products & promotions
Brief every salesperson on what’s new, how to sell it and what the promotion rules are, before the doors open.
Price lists & procedures
Push the latest price list or operating procedure and confirm every branch has downloaded the current version.
Regulatory training
Prove that staff completed and passed required training, with a record you can show an auditor.
Executive messages
Put your CEO in front of every employee with the same words, tone and intent, whether they work in Sandton or Upington.
Onboarding new staff
Give every new hire the same high-quality induction on day one, without waiting for a trainer to visit.
Safety & incident briefings
Respond quickly when something changes and know within hours which teams still need to be reached.
Get results
Fast results and hard data, without the travel
Drive operational excellence nationwide without the cost and time of visiting every branch.
| Branch roadshow | Email & PDF | Operations Genie | |
|---|---|---|---|
| Reaches every staff member | No, only those in the room | Partly, desk-based staff only | Yes, on any phone or browser |
| Same message, every time | Varies by presenter and day | Varies as it’s passed down | Yes, recorded once |
| Proof it was understood | No | No | Yes, assessed and scored |
| Visibility by branch & role | No | No | Yes, live dashboard |
| Time to reach the whole business | Weeks | Days, with no confirmation | Hours, with confirmation |
| Reusable for new staff | No | Partly | Yes, permanently on file |
Training that lasts
Record it once. Train with it for years.
Your training is recorded and stays live permanently. New starters, transfers and promoted staff get exactly the same quality briefing as the team that saw it first, and you can still measure every one of them.
Contact us
Put your message in front of every employee
Tell us what you need to communicate and how many people you need to reach. We’ll show you how it looks on the dashboard and what it takes to get your first message live.